Frame 1

Realising an annual service charge collection of some £70 million, Rendall & Rittner manages around 27,000 units. We also look after more than 500 site staff on behalf of our clients.

Frame 2

Employing over 120 people throughout London and beyond, Rendall & Rittner manages a range of prestigious properties, from traditional mansion blocks to substantial mixed-use developments.

Frame 3

As part of Rendall & Rittner's strategy for growth, we combine our portfolio's economies of scale with the exceptional personal service only a team structure can deliver.

 

Complaints procedure

At all times we pride ourselves on the service we provide to our customers. From time to time, however, a problem might occur that leads to a customer making a complaint.

In pursuit of good customer service, and to comply with regulatory requirements, Rendall & Rittner has adopted the attached RICS procedure.

To download our complaints handling procedure please click here