Frame 1

Realising an annual service charge collection of some £70 million, Rendall & Rittner manages around 27,000 units. We also look after more than 500 site staff on behalf of our clients.

Frame 2

Employing over 120 people throughout London and beyond, Rendall & Rittner manages a range of prestigious properties, from traditional mansion blocks to substantial mixed-use developments.

Frame 3

As part of Rendall & Rittner's strategy for growth, we combine our portfolio's economies of scale with the exceptional personal service only a team structure can deliver.

 

Property Manager

Location: Portsoken House
Reports To: Team Leader

  • Ensure that company policies and procedures are consistently applied to required standards.
  • Oversee day to day maintenance of leasehold properties.
  • Attend client Board meetings, including AGM's and Directors meetings. 
  • Oversee day to day, contracted and cyclical maintenance.
  • Assist with the project management of major internal and external works along with the relevant surveyor or relevant professional consultant.
  • Liaise with local councils and government bodies and police to adhere to relevant regulations.
  • Manage hard and soft copy data and e-mails and ensure all client files are updated.
  • Deal with flat owners/tenants queries verbally and in written form.
  • Manage on-site staff and associated relevant employment issues.
  • Issue and ensure collection of service charge and ground rent arrears.
  • Produce budgets, including reserve funding for the forthcoming years for Board approval.
  • Oversee budget, yearend accounts memos / accounts and quarterly client statement process to ensure that timescales are met and review accounting information to ensure accuracy.
  • Manage the portfolio arrears levels and credit control procedures taking steps to meet agreed targets and understanding reasons for variations
  • Manage expenditure against budget throughout the financial year and produce reports as required for the Board.
  • Carry out regular site visits to ensure all buildings are in good order.
  • Ensure insurance claims are being processed efficiently and correctly (in conjunction with the appropriate member of staff).
  • Circulate information to residents concerning management issues.
  • Ensure Health & Safety regulations are adhered to and that General and Fire risk assessment recommendations are implemented across the team.
  • Have and continually update legal knowledge and understanding of relevant leasehold, Landlord and Tenant Act, Section 20 Notices and related lease restrictions and covenant issues.

Ensure that fees are issued as and when appropriate for works excluded from the management contract - for example s20 fees.

  • Review and agree all circular & client correspondence including newsletters ensuring that communication is regular and accurate.

 

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