Matt Rittner and Duncan Rendall were unhappy with the management of the development in which they lived, so in 1990 they started Rendall & Rittner from their homes. A year later they rented a small office in Wapping, East London - the company was taking its first tentative steps, and growing in to the company we are proud to be a part of today, by taking on its first employee later that same year. Duncan and Matt continued to rent more office space, but by September 2010, the then 100-strong company had outgrown the Wapping office and moved to Portsoken House in the City of London.
The company has grown substantially, particularly in the past 5 years: we now employ 325 internal staff and are responsible for 1,300 employees on-site. Rendall & Rittner has established a specialist, professional and highly personal practice. Our track record in the management of high-quality developments is exceptional. Widely acknowledged as London's leading independent managing agent, we manage 55,000 units in properties which range from traditional mansion blocks to substantial mixed-use developments throughout Greater London, in the North West, the Midlands and the South.
Our expansion is based on the recommendations of clients and lessees who have first-hand knowledge of what we can offer. This ensures that hearing about our customer satisfaction is not just a positive for today, but the building block of tomorrow. Today, we continue to rely on word of mouth to increase our business and thanks to those many satisfied customers our total service charge collection for residential management now exceeds £200m.