The way we work is regularly reviewed - to make sure that we are always delivering the very best across the wide variety of services we offer.
One thing that never changes? The need to employ the best possible people, in every area of everything that we do. We rely on our reputation, and that relies on our people.
We want to carry on being an employer of choice, known for delivering unrivalled levels of customer service – this is shown by us achieving our Investors in People Platinum accreditation in 2018, for 3 years.
As an employer of choice Rendall & Rittner are pleased to receive applications from individuals and those agencies who have been engaged to work on specific roles. We do not accept speculative CVs from agencies; should any be received we reserve the right to contact the individual directly.
At Rendall & Rittner, we focus on delivering outstanding management to our clients and lessees. We are constantly developing initiatives to ensure that our day to day management is as effective as possible, which supports us in our plans to become the leading residential property management company in the UK market.
Key services and strategies within the firm include our innovative approach to management and customer service, our dedication to corporate social responsibility, and investment in our staff. We are firmly established in the London and Manchester areas, and are now looking to build on this success and become a national presence with a single Rendall & Rittner brand nationwide.
The relationships we have with everyone - employees, contractors and consultant partners alike - are underpinned by our six values:
- Trust and Responsibility
- Working Together
These values have not changed since the Company was set up over 25 years ago by Duncan Rendall and Matt Rittner. They were the bedrock on which they wanted to build the company that carries their name, and we are constantly ensuring that these values remain relevant to everything we do.
Training, development and continuous improvement are integral parts of working for Rendall & Rittner. Opportunities for personal and professional development are offered to ensure exceptional levels of customer service, as well as to benefit employees.
We encourage employees to sit professional qualifications that are relevant to their departments and to our clients’ needs. Head Office employees who are identified as future leaders are considered for inclusion on tailored training and development schemes.
Training is also available for those content in their current role to ensure skills and abilities are kept up to date and the customer experience continuously enhanced.
For all staff, we offer a number of bespoke training packages on such topics as:
- Health and Safety
- Customer Service
- Technical Behavioural Skills
- First Aid
We use specialist training consultants and external training courses as required. We also capitalise on the immense knowledge resource that is our employees, by calling on internal experts to deliver Lunch and Learn sessions. This ensures that training is delivered by real experts whose experience is directly relevant to the needs of the business, the customer and the employee.