Freeholders & Landlords
Many of the nation’s biggest investor freeholders and institutional landlords trust us to protect and enhance their assets in the long-term.
Our accreditations and multiple awards recognise our industry leading standards.
We guarantee high quality financial management.
A sharp focus on building and fire safety, and procurement efficiencies.
What we do
We manage a varied portfolio for freeholders and landlords across the UK that covers a wide range of residential properties from prestigious new apartment blocks to period properties. We deliver property management services and estate management that focuses on transparent communication and financial management, whilst delivering positive outcomes for customers.
We aim to provide complete peace of mind to freeholders and landlords through ensuring your property is professionally managed and that all financial and legal duties are taken care of. Our robust management systems and focus on building and fire safety enables us to achieve this.
Each building is assigned a dedicated Property Manager and benefits from lead Director involvement.
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Health and safety
The health and safety of everyone involved in our business is a key consideration in all that we do.
Our policies and processes, governance and rigorous training are enabling us to make continual performance improvements, ensuring we remain a leader in health and safety within our sector.
- We are British Safety Council 5 star accredited.
- The Group’s Health and Safety Management System is accredited to ISO45001:2018
- We have received a ROSPA Gold Award or higher annually since 2017.
Our focus on building and fire safety is enabled by our dedicated Building Safety, Fire Safety Remediation and Technical Support teams. Together they comprise our Health and Safety department which oversees safety for all our sites, providing support and advice for on-site team members, property managers and our clients. This includes assisting our clients to understand the requirements of the Building Safety Act and our property teams to comply with all health and safety legislation and best practice.
Financial management
We want to ensure our freeholder and landlord clients have complete confidence when it comes to financial matters.
We are RICS regulated guaranteeing compliance and protection of your monies, thereby eliminating risk.
Our in-house accountant team meticulously record, manage and deliver tailored reports of freeholder and landlord finances, while safeguarding your return on your investment. We also help maximise your income through our efficient ground rent collection and our credit control team’s dedicated fund recovery.
Procurement
We have developed an innovative procurement programme to deliver great service and value for money to our clients.
We use our scale to negotiate bulk procurement in utilities, lifts, M&E services, insurance and more.
Resident communication
Effective communication is a vital component of successful management and an integral part of our management service.
Our R&R Online portal is included within our management fee. It provides regular updates for residents and gives them one single, easy access point for comprehensive information about their development.
Technology
We have developed an innovative new property management tech platform that is helping us to continue to deliver the best service in our industry.
Insurance
As a client of ours you can take advantage of our bespoke residential property insurance which will ensure your diverse range of assets are fully protected.
Via our brokers Alexander Bonhill we can arrange cover across the UK for every type of scheme. They have extensive access to market leading A+ rated insurers enabling you to benefit from competitive premium rates and wider than standard levels of cover.
In the event it is required, Alexander Bonhill's specialist claims facility will provide the expertise and assistance to ensure you receive a swift settlement.
Company Secretarial
We can also act as your Company Secretary and registered office if required. We have a specialist in-house team who deliver a broad range of Company Secretarial services to our landlord and freeholder clients.
Portfolio highlights
Beetham Tower, Manchester
Beetham Tower is one of the most prestigious developments in Manchester. This iconic 47 storey tower in Deansgate comprises 219 homes, a 279 bedroom Hilton hotel and gym. We were appointed by the freeholder and work closely with the Residents Association. We manage a full on-site team.
Involved since 2017
Full property management service
Queen's Club Gardens, Kensington
Queen’s Club Gardens in West Kensington was built in the late 19th century and consists of 33 blocks of prestigious mansion apartments, set around private communal gardens and tennis courts. There are 552 apartments from 1 to 6 bedrooms, which benefit from spacious interiors with high ceilings and many original period features.
We have provided full property management services at Queen’s Club Gardens since we were instructed by the freeholder in 2006. We have a team of 7 dedicated staff on site to provide a first-class service including an on-site Estates Office with a dedicated manager, porter, gardeners and staff who ensure residents enjoy the full benefits of the development.
Victoria Mills, Shipley
Victoria Mills is a prestigious riverside development of 449, 1 to 3 bedroom apartments located in a mix of Grade II listed 19th century mill buildings and contemporary architecture, within the buffer zone of Shipley’s World Heritage site.
We took over the management of Victoria Mills in 2021 when we were appointed by the landlord and there is a team of 8 on-site staff. We manage the maintenance and cleaning teams, the landscaped grounds and multi-storey car park, and the extensive resident amenities including the tennis court, gym, yoga studio and beauty salon.
Ocean Village, Southampton
Ocean Village is a bustling mixed-use residential, business and leisure destination surrounding a yacht-filled marina on the mouth of the River Itchen. Our estate management includes the UK's only 5* marina with deep water basin, MDL marina headquarters, a hotel, restaurants, bars and shops, various car parking areas, plus roads and paths. We manage multi million pound projects for the ongoing maintenance of the marina.
Involved since 2018.
Full management services to the estate and 10 self-contained residential units at the Yacht Club.
Edward Street, Birmingham
Upon handover it was clear that the previous agent hadn’t set the up the heat network correctly at this development in central Birmingham. The heat network was not running in the way the developer had intended – which was also reflected within the leases of the 64 apartments. We quickly appointed a heat billing agent and began billing for heat consumption in accordance with the lease and the heat network regulations.
We were appointed by the new landlord for full management services in early 2020
Southwood Park, Highgate
Southwood Park is one of Highgate's landmark modernist buildings, composed of two red-brick blocks featuring 74 apartments. The buildings rise high above expansive communal gardens which feature mature trees, landscaped borders and a heated 20 metre swimming pool and changing rooms which have recently been renovated.
We have been providing full management services since we were instructed by the landlord client in Spring 2024. There is a small on-site team who provide a high level of service to the residents.
We are currently managing a roof resurfacing project and paving works.
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