Health and Safety

• We provide property management employees, including on-site team members, procedures for managing safety on developments.
• We work with SafeContractor to ensure our approved contractors, working on the schemes we manage, are all externally accredited to a safety procurement scheme. This ensures they all meet a benchmark standard.

• We are audited annually by the British Safety Council against their 5 star audit and against ISO45001:2018 standard.
• We use independent health and safety consultants to undertake annual fire and building risk assessments at all our managed developments, with regular on-site reviews.
• Additionally our health and safety team conduct internal audits led by our Compliance Manager. We are aiming to complete 100 this year.
• We have a health and safety committee with members from our on-site teams. This enables direct, regular communication with Sue Petri the board director with overall responsibility for health and safety.
• Our executive health and safety committee is attended by a number of board members and is chaired by the head of health and safety. External safety consultants are members of both our H&S committees.
• Health and safety is regularly reviewed at Board level and we have clear H&S objectives within our business plan.
• Health and safety committee members undertake peer audits to support and provide best practice.
• Quarterly health and safety inspections by senior management give a fresh perspective which can be invaluable.
• We are members of the Property Institute’s (formally ARMA) health and safety working group for that provides industry best practice and guidance.
• We led on the creation of a public affairs group which has lobbied the government so leaseholders won’t pay for the remediation of unsafe cladding.

• Senior on-site managers and all property management employees receive Institute of Occupational Safety and Health (IOSH) training.
• All Directors have undertaken IOSH’s Executive training course.
• Bespoke training matrices have been created for job roles across the business.
• We hold an annual health and safety week including roundtable discussions and training by both the health and safety team and external consultants.

• We are British Safety Council 5 star accredited.
• Using HSE RIDDOR data, since the commencement of tracking statistics, we have been below the industry incidence rate.
• We use trend analysis to identify areas of improvement.

As a client you will have access to the QUOODA asset compliance system ensuring you have visibility across your portfolio.