Sustainability

• We have been working in partnership with Ecotricity, Britain’s greenest energy provider, since 2019 to supply renewable energy to the communal areas of homes across our portfolio. During 2023 this saved 12,766 metric tonnes of CO2e.
• We are extending PowerBI reporting to clients to drive down energy consumption and we are optimising voltages.
• We have used Delphis Eco’s professional cleaning products for more than five years across a large number of developments under our management. They manufacture all their products here in the UK from renewable, plant-based ingredients and hold an EU Ecolabel accreditation and a Queen’s Award for Enterprise: Sustainable Development. In 2023 this saved 19.11 tonnes of CO2e. Special product bundles are also offered to residents. 
• Lyreco supply janitorial and stationery supplies to our developments and offices via their green fleet of vehicles with optimised delivery patterns.

• We support Global Recycling Day, Recycle Week and World Environment Day every year as well as local recycling projects such as Repurpose GBCH.
• We also actively promote recycling within our offices and the developments we manage.
• Initiatives include clothing and abandoned bike collections, to webinars and workshops with local authorities.
• Donations by residents to White Rose clothes collection banks at a number of our developments in 2023 included 35,756kg of unwanted clothes, raising c.£196,659 - resulting in 128,723kg of CO2 emissions being offset.
• Redundant furniture from our Head Office reconfiguration in 2023 has been redistributed to schools via Waste to Wonder.
• In 2023, as in recent years, our volunteers undertook a series of litter picks and beach cleans throughout the country. Six volunteering days occurred last year.

• Our Community Engagement Manager, supported by our Operations team, manages a comprehensive programme of events and incentives which bring residents together, encouraging a greater sense of community and social cohesion.
  • More than 140 events and activities held since 2022
  • Over 3,500 residents have participated
  • £35,000+ raised through sponsorship

• to encourage customers to sign-up to our fully compliant e-communications initiative we are promoting our new tree pledge with The Tree Council which will ensure 1,050 new trees are planted in next 3 years enhancing landscapes across the UK.
• Our e-communications initiative reduced paper consumption by 700,000 sheets in 2023 (down 32% on 2022). 
• More than 21,000 customers have now signed-up to e-communications.
• To date 3,621 trees have been planted.

• On October 20-22 2023 a team of 12 volunteers from Rendall & Rittner drove 6 pick-up trucks, that the company  sponsored, filled with humanitarian aid c.1,000 miles from London with Ukrainian Action (UA), a charity which is providing an emergency response to Ukraine.  
• We have had tremendous engagement and goodwill from our clients, employees and suppliers to our initiative with UA.  A huge thank you to everyone who has donated whether that was via Just Giving where we have raised more than £28,000 or who gave the supplies we took!
• Pick-up trucks like the ones we have donated are used to deliver supplies throughout the country, to transport people safely and to help the wounded so they can receive urgent medical assistance. Here's the story of our trip with UA:
• We partner with two main charities Great Ormond Street Hospital (GOSH) and the Stroke Association, and in addition our people nominate a charity every three years which in 2024 has become the MND Association.
• In 2023, we raised £81,218 for our charities. In addition, every year, we have a Christmas toy appeal for GOSH and in 2023 gifts were collected with a value of c.£9,000.

• We utilise a range of wellbeing initiatives such as Telus Health ‘the employee engagement programme’.
• We support a number of local employment initiatives such as Project Search to enable the recruitment of on-site employees from within the local area of the developments we manage.
• We use local contractors wherever possible.
• In recent years through flexible and agile working for our c.600 non-property management staff we have reduced the number of daily commutes to an office by 90%.

Learn more about our people

• This is enabling us to reduce consumption of gas and electricity, improve output, minimise waste, reduce costs and diminish down-time.

• Advocating the use of public transport options to customers / visitors via our individual scheme portals and we have negotiated special offers such as with Uber Boats.
• Our Residents Club and individual scheme portals advertise local businesses within the vicinity of our managed developments.