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Our new customer portal MyPlace is live for the first group of properties!

Portal Dashboard Image

We are excited to announce that MyPlace, our new next generation customer portal, has completed a successful trial and is now live for the first group of properties. Unique to Rendall & Rittner, this innovative customer portal offers an engaging and easy to use experience. 

Harnessing our thirty years’ experience of property management, MyPlace brings together all aspects of property management in one place to provide a complete and transparent picture for our customers.

MyPlace, which is replacing R&R Online, will deliver wide ranging benefits to our customers including:

  • The self-service platform can be accessed wherever you are.
  • Your personalised dashboard provides one log in to access all properties we manage of your behalf, with information clearly organised to make life easier.
  • At a glance you will be able to find headline information about your developments, your premises, your charges and a library of important documents.
  • Manage the people connected to your home.
  • You’ll be able to raise and track requests directly to our Property Management team.
  • You can customise your notifications to keep on track of what’s important to you.
  • Additional features to come include bookings for facilities and engaging with your community on news, events, groups and clubs (where applicable).

We will move forward with launches across our portfolio throughout this year, starting with smaller, unmanned properties, and into 2024.  We will be in touch with customers in the weeks prior to it launching at their property.

For further information view the video below and our technology page here.

 

If you have any queries or feedback on MyPlace please email feedback@myplaceportal.uk            

A portal specifically for the use of our clients is in the early stages of development with a view to it being built from late this year.

MyPlace is a registered trademark.

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My place of work is Victoria Mills in West Yorkshire, a stunning residential development that is a mix of Grade II listed 19th century mill buildings and contemporary architecture located within the buffer zone of Shipley’s World Heritage Site. I’m lucky to work in such a beautiful setting so it’s always a pleasure to come to work. I live about a 20-minute drive from here if the traffic is kind. I’m usually on site four days a week and one day working from home.

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