WHY USE AN ARMA MEMBER?
It's worth remembering that the residential leasehold sector is unregulated. Anyone can set up as managing agent and start collecting service charges without the relevant qualifications or experience. ARMA Accredited managing agents must meet the ARMA Consumer Charter & Standards, a bespoke set of professional standards aimed at consumer protection and best practice in all areas of residential long leasehold management.
All of our members must comply with these Standards, so anyone appointing an ARMA agent to manage their property can have peace of mind that they conform to high standards and are independently regulated.
By using an ARMA Accredited managing agent you can be confident that:
They have the right professional experience: every member has to prove they have at least two years' residential management experience
Your service charge money is being held legally and safely: all members must demonstrate they hold service charge monies in trust as required by law
The member has Professional Indemnity Insurance: this covers you against inadequate advice and negligence relating to a member
Your agent is committed to and bound by professional standards: all ARMA agents must comply with the RICS Service Charge Residential Management Code. This defines best practice in the sector. If they do not follow the Code, they could be subject to disciplinary action
Find out more about ARMA Accreditation and how our members are regulated by clicking here.
Rendall and Rittner have long had concerns over the impact which Government policy on Façade Safety is having on the safety, as well as the financial and emotional wellbeing of our customers. This resulted in us initiating discussions with other leading managing agents, ultimately resulting in the issuing of an open letter to the Chancellor of the Exchequer signed by key stakeholders from across our industry.
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If you are a resident of one of our managed buildings please DO NOT fill out the form below, but instead visit our residents page here.
Our dedicated team will contact you shortly after receipt of your enquiry.