Training for success

Training Poster 1 Final (2)

Training has benefits for businesses, employees and customers. Although training is commonly associated with those who are new to a business or role, even those considered experts in their field can learn something. Whether you are refreshing your knowledge or learning a new skill, training can help you improve your performance, which could help you advance in your career.

The Importance of Training at Rendall & Rittner?

Training is key to the success of Rendall & Rittner and therefore forms an integral part of our business model. Providing staff with opportunities for personal and professional development helps us deliver exceptional levels of customer service. We aim to continuously improve our services, and training is one of the best ways that we can do this. Our training opportunities help ensure everyone’s skills and abilities are kept up to date.

Thomas Vella, Learning and Development Advisor at Rendall & Rittner, comments: “We are committed to promoting and supporting learning for all staff. This forms part of a continuous development process, encouraging learning and development at all levels. Learning contributes to the development of the whole organisation, as well as the workforce and can provide insights into new ways of working and providing services. Our vision is for learning to be an integral part of our core business.”

What Training is Currently Available?

At Rendall & Rittner, we provide bespoke training packages in areas as diverse as customer service, health and safety, technical behaviour skills and first aid. We also encourage staff to learn from other Rendall & Rittner staff, so that the expert knowledge already within the company can be shared. 

As working with customers is central to our business, we are currently offering an extensive range of courses designed to help our staff develop and sharpen their customer service skills. These courses are available online, allowing staff to complete the training flexibly at a time that is suitable for them. A range of topics are covered, from satisfying angry customers to matching the needs of the customer.

Discussing what Rendall & Rittner hope to achieve from their training, Adenike Olowe, Customer Service Manager at Rendall & Rittner comments: “Providing a high level of Customer Service will continue to play a vital role across Rendall & Rittner, and this is built upon the company’s core values. The aim of our Customer Service training is to demonstrate how we champion customer satisfaction putting our customers’ needs first, whilst building lasting, loyal and trusting relationships.”

Training has benefits for businesses, employees and customers. Although training is commonly associated with those who are new to a business or role, even those considered experts in their field can learn something. Whether you are refreshing your knowledge or learning a new skill, training can help you improve your performance, which could help you advance in your career.

The Importance of Training at Rendall & Rittner?

Training is key to the success of Rendall & Rittner and therefore forms an integral part of our business model. Providing staff with opportunities for personal and professional development helps us deliver exceptional levels of customer service. We aim to continuously improve our services, and training is one of the best ways that we can do this. Our training opportunities help ensure everyone’s skills and abilities are kept up to date.

Thomas Vella, Learning and Development Advisor at Rendall & Rittner, comments: “We are committed to promoting and supporting learning for all staff. This forms part of a continuous development process, encouraging learning and development at all levels. Learning contributes to the development of the whole organisation, as well as the workforce and can provide insights into new ways of working and providing services. Our vision is for learning to be an integral part of our core business.”

What Training is Currently Available?

At Rendall & Rittner, we provide bespoke training packages in areas as diverse as customer service, health and safety, technical behaviour skills and first aid. We also encourage staff to learn from other Rendall & Rittner staff, so that the expert knowledge already within the company can be shared. 

As working with customers is central to our business, we are currently offering an extensive range of courses designed to help our staff develop and sharpen their customer service skills. These courses are available online, allowing staff to complete the training flexibly at a time that is suitable for them. A range of topics are covered, from satisfying angry customers to matching the needs of the customer.

Discussing what Rendall & Rittner hope to achieve from their training, Adenike Olowe, Customer Service Manager at Rendall & Rittner comments: “Providing a high level of Customer Service will continue to play a vital role across Rendall & Rittner, and this is built upon the company’s core values. The aim of our Customer Service training is to demonstrate how we champion customer satisfaction putting our customers’ needs first, whilst building lasting, loyal and trusting relationships.”

 

Posted: 29 September 2021

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