In July, we announced the launch of our brand-new customer portal, MyPlace, following a successful trial period. Over the past few months, we have been busy introducing the platform to more of our customers and have now reached our first 1,000 homes and customers.
Reflective of our 30 years of experience in property management and unique to Rendall & Rittner, MyPlace has been designed to offer an innovative customer portal that provides an engaging and easy-to-use experience. Providing a comprehensive overview, MyPlace brings together all aspects of property management in one place to create a complete and transparent picture for our customers.
A Resident Management Company Director at Downland Place in Poole comments, “Rendall & Rittner have certainly raised the bar since taking over from our previous property managers, their new online portal is absolutely great and so easy to use.”
Winston Nelson, one of our Property Managers added, “I did a demonstration of the portal at a recent AGM and the meeting was very complimentary and said MyPlace was user friendly and interactive, they also liked the documents folders and agreed it is a great improvement on what they had previously.”
The MyPlace portal is replacing R&R Online in order to deliver a range of benefits for our customers:
Further launches of MyPlace are planned for the rest of 2023 and into 2024. Our customers will be informed in the weeks prior to launch at their property. Find out more about MyPlace in this video.
If you have any queries or feedback on MyPlace please email firstname.lastname@example.org
At Rendall & Rittner, we believe that employing and developing the best people is key to providing a great service. As a result, we are currently investing more into the development of our people than at any time in our history, both by enhancing our existing practices and through the design of new training facilities and resources. We are therefore delighted to have been shortlisted for ‘The Award for Learning and Development’ at this year’s Investors in People (IiP) Awards.
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